Our Privacy Policy

At Pharmacon.in, we respect your privacy and are committed to protecting your personal and health-related information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access or use our website and services.

By using Pharmacon.in, you agree to the practices described in this Privacy Policy.

About Pharmacon.in Health & Wellness

Pharmacon.in operates as a trusted online health and wellness platform offering authentic products across Allopathy, Ayurveda, Homoeopathy, Siddha, Unani, Herbs & Minerals, Beauty Care, Personal Care, Nutraceuticals, Medical Devices, Sexual Health products, and Chikitsa-related items.

We follow applicable Indian data protection, healthcare, and consumer protection laws

Information We Collect

a) Personal Information

We may collect the following details when you place an order or contact us:

+ Name
+ Email address
+ Mobile number
+ Shipping and billing address

b) Health & Prescription Information

+ Doctor’s prescriptions (where required)
+ Product-related medical information voluntarily shared by you

c) Technical Information

+ IP address
+ Browser type
+ Device information
+ Cookies and usage data

How We Use Your Information

We use your information to:

+ Process and deliver orders
+ Verify prescriptions for regulated medicines
+ Communicate order updates and support responses
+ Improve website performance and user experience
+ Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal data to third parties.

Prescription & Medical Data Protection

+ We treat prescription and health-related data as strictly confidential.
+ Only authorized personnel access such data for verification purposes.
+ We store medical data securely and retain it only as long as legally required.

Cookies & Tracking Technologies

Pharmacon.in uses cookies to:

+ Enhance website functionality
+ Analyze traffic and user behavior
+ Improve service quality

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Sharing & Third Parties

We may share limited information with:

+ Courier and logistics partners (for delivery purposes only)
+ Payment gateway providers (for secure transactions)
+ Government or regulatory authorities, when legally required

All third parties follow confidentiality and data protection obligations.

Payment Security

+ We do not store debit/credit card details.
+ Payments are processed through secure, PCI-compliant payment gateways.
+ All transactions use encryption and security protocols.

Data Security Measures

We implement appropriate:

+ Technical safeguards
+ Administrative controls
+ Secure servers and encryption methods

These measures protect your data against unauthorized access, misuse, or loss.

User Rights

You have the right to:

+ Access your personal data
+ Request correction of inaccurate information
+ Request deletion of data (subject to legal obligations)

You may contact us for such requests using the details below.

Children’s Privacy

Pharmacon.in does not knowingly collect personal data from individuals under 18 years of age. Orders must be placed by adults or under guardian supervision.

Third-Party Links

Our website may contain links to third-party websites. Pharmacon.in is not responsible for the privacy practices or content of external sites. Users should review third-party privacy policies separately.

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